Terms of service

Last updated: September 17, 2026

Overview

This website and online store are operated under the trade name TendedPets. Throughout these Terms, “we,” “us,” and “our” refer to TendedPets. By visiting our website or purchasing from us, you agree to these Terms of Service and the policies referenced here.

Online store terms

You must be old enough to enter a binding agreement in your place of residence, or use the store with the permission of a parent or legal guardian. You may not use our products or services for unlawful purposes or interfere with the security or operation of the website.

Products, prices, and availability

We make reasonable efforts to describe and display products accurately. Product colors can vary by screen. Prices are displayed in U.S. dollars unless stated otherwise. Standard shipping within the United States is free with no minimum purchase requirement. Taxes and available delivery details are shown at checkout when applicable. Product availability can change without notice.

Orders

We may accept, limit, or cancel an order when reasonably necessary, including for suspected fraud, pricing or inventory errors, payment issues, or shipping restrictions. If we cancel a paid order, we will issue a refund to the original payment method. You agree to provide current and accurate order, billing, shipping, and contact information.

Shipping, returns, and refunds

Shipping is governed by our Shipping Policy. Returns, cancellations, and refunds are governed by our Refund Policy. Those policies form part of these Terms.

Third-party services and links

Our store is hosted by Shopify and can rely on payment processors, carriers, analytics providers, and other service providers. Third-party services and websites have their own terms and privacy practices. We are not responsible for third-party content or services outside our control.

Reviews, feedback, and submissions

If you submit feedback or other content, you confirm that you have the right to provide it and that it is not unlawful, misleading, infringing, or harmful. You grant us a nonexclusive right to use that content to operate, improve, and promote the store, subject to applicable law and our Privacy Policy.

Prohibited uses

You may not use the website to violate law, infringe intellectual property, transmit malicious code, collect personal information unlawfully, engage in fraud, scrape or disrupt the service, or interfere with security features.

Disclaimer

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free access. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

Limitation of liability

To the fullest extent permitted by law, TendedPets and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products. Any liability that cannot legally be excluded remains limited only as permitted by applicable law.

Indemnification

You agree to indemnify and hold TendedPets harmless from third-party claims arising from your unlawful use of the website, your breach of these Terms, or your infringement of another party’s rights, to the extent permitted by law.

Severability and waiver

If any provision is found unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver of that provision.

Changes

We may update these Terms by posting a revised version on this page. Changes apply from the posted effective date. Continued use of the website after an update means you accept the revised Terms to the extent permitted by law.